Customer Service Representative

OVERVIEW

The primary responsibilities are to provide exceptional Customer Service for the RB Academy Project, have the ability to answer all questions, concerns and comply with special projects related. The customer service representative is also responsible for the reporting, registrations, payments and all duties related to our Training events.

POSITION RESPONSIBILITIES

• Plan and coordinate training events that include but not limited to:
• Search for training locations in cities across the United States
• Search for catering services in cities across the United States
• Negotiation of location terms and agreements
• Event set-up, preparation and logistics
• Follow up after the Training is completed (Paperwork, grading exams and certificates)
• Plan and coordinate Live Streaming events
• Providing exceptional customer service for course registration and customer inquiries
• Provide ...