EMCO Corporation

Customer Service Representative

📍 Location

Saskatoon, Saskatchewan

⏰ Job Type

Full-time

📅 Posted

March 23, 2026

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Job Description

Job Description
As a Customer Service Representative, you will work in a team environment to provide sales support to customers of Westlund. You will provide the highest level of customer service with hard work, integrity, and accuracy towards the goal of 100% customer satisfaction. Support and training will also be provided for you to grow in this role and give you the tools to be successful.
Additional duties will include:
Answer telephone calls, emails and in person questions from customers and identify their needs and keep high customer satisfaction
Research product for customers and provide recommendations on our assortment of product
Enter sales orders generated from Profit Centre customers via phone, emails, and texts
Grow and retain established customer base and develop new business for the Profit Centre
Follow up on backorders with vendors and provide customers accurate delivery dates
Send and f...
    

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