Customer Service Representative

Job Description Summary

The Surgery Scheduler schedules all surgical procedures and ensures that appropriate clinical and insurance coding information is collected. The Scheduler receives requests to schedule procedures and schedules them according to established guidelines, maintaining accuracy in the upcoming surgical schedule, speaking directly with physician offices, and fostering close relationships with all departments involved.

Entity / Organization

Medical University Hospital Authority (MUHA)

Worker Type

Employee (Regular)

Compensation and Hours

Hourly, 40 hours per week, Health-20 pay grade.

Minimum Training and Education

Education: High School Degree or Equivalent. Work Experience: 3 years. Considerable knowledge and skill in the application of the techniques and practices of OR Scheduling. Considerable knowledge of complex medical terminology and advanced disease processes preferr...