Customer Service Representative

Primary Location: Irapuato, GUA, MX

We are seeking a Customer Service Representative to join our Market Area Sales and Service Mexico team for a temporary period. This role reports to the Manager, Customer Service. Responsibilities include evaluating customer inquiries, coordinating quotations, supporting outside sales, entering sales orders, and managing order backlog until completion.

• Make an Impact: Provide exceptional service to end-users and sales managers by handling purchase orders, pricing requests, and technical queries with expertise and efficiency.
• Lead with Quality: Ensure that customer inquiries and proposals are processed quickly and accurately, and manage sales order entry and coordination to meet customer expectations.
• Collaborate Across Teams: Work closely with Sales Managers, Account Managers, Purchasing, Engineering, and Production to e...