MacEwan University
Customer Service Representative MacEwan University
Job Description
Join MacEwan University's Sport and Wellness team as a Casual Customer Service Representative. Provide exceptional front-line service, address inquiries, and manage facility access in a welcoming atmosphere.
In this casual position, you'll report to the Supervisor of Customer Service, delivering high-quality service to a diverse clientele. Key responsibilities include coordinating facility access, handling registrations, managing equipment rentals, and responding to customer needs. Your ability to remain calm under pressure while using technology will be vital in maintaining a positive environment.
Key Responsibilities:
• Monitor and coordinate access to the facility
• Complete registrations for memberships and services
• Manage equipment rentals and cleaning tasks
• Address customer inquiries and issues
• Respond to First Aid emergencies promptly
Requirements:
• College certificate in relevant field
• 1+ years of customer service experience
• Certifica...
In this casual position, you'll report to the Supervisor of Customer Service, delivering high-quality service to a diverse clientele. Key responsibilities include coordinating facility access, handling registrations, managing equipment rentals, and responding to customer needs. Your ability to remain calm under pressure while using technology will be vital in maintaining a positive environment.
Key Responsibilities:
• Monitor and coordinate access to the facility
• Complete registrations for memberships and services
• Manage equipment rentals and cleaning tasks
• Address customer inquiries and issues
• Respond to First Aid emergencies promptly
Requirements:
• College certificate in relevant field
• 1+ years of customer service experience
• Certifica...