Campus Living Centres
Customer Service Representative for Residence
Job Description
Elevate student and guest experiences as a Customer Service Representative in Residence. Efficiently address inquiries and service requests at the front desk.
In your role as a Residence Services Representative, you will engage directly with students and guests, ensuring high levels of customer satisfaction. Your responsibilities will include managing daily operational tasks, processing payments, and maintaining accurate documentation. Building rapport through effective communication will enhance the overall residence experience for everyone.
Key Responsibilities:
• Demonstrate superior customer service standards
• Utilize Campus Living Centres' computer software
• Handle office reports and key area organization
• Ensure privacy and security of students and guests
• Manage check-ins and account settlements professionally
Requirements:
• High School Diploma, some College or University preferred
• Minimum 1 year of related customer service experience
• St...
In your role as a Residence Services Representative, you will engage directly with students and guests, ensuring high levels of customer satisfaction. Your responsibilities will include managing daily operational tasks, processing payments, and maintaining accurate documentation. Building rapport through effective communication will enhance the overall residence experience for everyone.
Key Responsibilities:
• Demonstrate superior customer service standards
• Utilize Campus Living Centres' computer software
• Handle office reports and key area organization
• Ensure privacy and security of students and guests
• Manage check-ins and account settlements professionally
Requirements:
• High School Diploma, some College or University preferred
• Minimum 1 year of related customer service experience
• St...