Customer Service Representative Bilingual

PositionCustomer Service Representative BilingualLocationSan Mateo Nopala, Naucalpan, Estado de MéxicoWork ModelHybrid ModelWeekly schedule of 48 hours.Operation hours:Flexible Shift: On-Site Monday to Thursday (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)Remote: Fridays (07:00 am to 04:00 pm / 08:00 am to 05:00 pm / 09:00 am to 06:00 pm / 10:00 am to 07:00 pm)Remote: One Saturday per month (07:00 am to 03:00 pm)BenefitsPay rate: $23K MXN MonthlyDirect HiringLaw BenefitsEnhaced Employee BenefitsRequirementsBachelor's degree is preferred.Candidates with some college or university are allowed.Proven English proficiency – both spoken and written (preferably native English or language certification).
Customer service mindset.High Volume Call Center ExperienceKey ResponsibilitiesProvide positive customer experience while appropriately handling routine inbound calls and/or chats related to vehicle financing, including but not limited to pa...