CBRE Group, Inc.
Customer Service Representative - Bilingual
Job Description
Step into a rewarding career as a Bilingual Customer Service Representative at CBRE. You'll engage with clients in French and English, ensuring their inquiries are resolved promptly and effectively.
This role is part of CBRE’s vibrant Call Center team, ideal for candidates who excel in customer service. You'll be responsible for managing various service requests and contributing to team initiatives. Your organizational skills and proactive attitude will play a critical role in enhancing customer satisfaction.
Key Responsibilities:
• Address incoming service requests across multiple channels
• Create and manage service request work orders
• Coordinate meetings and necessary logistics
• Maintain updates in customer databases and spreadsheets
• Propose enhancements to existing team processes
Requirements:
• Bilingual in French and English
• Excellent communication skills
• Attention to detail with tech proficiencies
• Previous experience in customer ser...
This role is part of CBRE’s vibrant Call Center team, ideal for candidates who excel in customer service. You'll be responsible for managing various service requests and contributing to team initiatives. Your organizational skills and proactive attitude will play a critical role in enhancing customer satisfaction.
Key Responsibilities:
• Address incoming service requests across multiple channels
• Create and manage service request work orders
• Coordinate meetings and necessary logistics
• Maintain updates in customer databases and spreadsheets
• Propose enhancements to existing team processes
Requirements:
• Bilingual in French and English
• Excellent communication skills
• Attention to detail with tech proficiencies
• Previous experience in customer ser...