Job Description
Plant location: Los Reyes Acaquilpan, Mex
This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.
Responsibilities
- Provide World-Class Customer Service
- Take personal responsibility for customers by providing accurate and timely information regarding purchase orders received.
- Manage the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
- Investigate customers’ issues and seek information about their underlying needs beyond those initially expressed.
- Effectively communicate and take swift action to consistently exceed customer expectations, ensuring accessibility to information and assistance in resolution of iss...