Mane Consulting
Customer Service Representative
Job Description
About the company:
This is a great opportunity to join a recognised agency focused on quality performance and people.
As a Customer Service Representative, you will be the first point of contact for customers, providing accurate information, resolving enquiries, and delivering high-quality service across multiple channels. You’ll be working within one of the key supporting lines, providing support to a wide range of customer needs in a fast-paced, high-volume environment.
This division is a customer-focused agency committed to simplifying access to public services for individuals and businesses across New South Wales. With a strong digital presence, award-winning culture, and a growing network.
About the Role
- Managing multiple service activities under tight timeframes while maintaining accuracy.
- Handling complex enquiries and complaints with resilience and professionalism.
- Navigating high-volume ...