Customer Service Representative (12 Month Term)

Customer Service Representative (12 Month Term)

Job Category: Customer Care & Graphics

Requisition Number: CUSTO

• Posted : May 13, 2026
• Full-Time

Locations

Winnipeg, MB R2J3W2, CAN

Description

Under the direction of the Senior Director, Customer Experience & Product Lifecycle, the Customer Service Representative is responsible for managing Vita’s Customer Service phone and email channels, ensuring all enquiries, complaints, and concerns are handled promptly, accurately, and in accordance with company policies and procedures. This role plays a critical part in delivering high-quality customer experience while supporting order management, credit support, issue resolution, and cross‑functional coordination.

Responsibilities

Customer Contact Management & Issue Resolution

• Respond to product enquiries, complaints, and adverse event reports
• Ac...