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Customer Service Rep (Santiago de Querétaro)
Job Description
Location: Querétaro
Travel Specialist (Bilingual English & French)
The Customer Service team is responsible for maintaining Tablet’s reputation for having the best customer service in the online travel agency business. As the face of the company our Travel Specialists’ mission is to create a customer experience so incredible it defines the brand. Travel Specialists convert new users into loyal customers, keep existing customers coming back for more, quickly and confidently minimize damage (regardless of the source) while demonstrating resourcefulness and grit, and are able to predict and get ahead of conflicts. As a Travel Specialist you’ll assist our clients across the Tablet Hotels and MICHELIN Hotel brands via phone, email, and live chat with hotel reserva
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