All Weather at Home
Customer Service Professional (CSP)
Job Description
Job Overview
As a frontline team member you shape our customers' experience with All Weather. The last mile, the final yard – every day you have the power to create positive and lasting memories in the hearts and minds of customers and homeowners by letting them know that they’re in your good hands.
Position
Customer Service Professional (CSP) – Lethbridge Customer Solutions Centre.
Responsibilities
- Communicate with customers—including contractors, dealers, homeowners, and our sales partners—to provide accurate, timely information.
- Complete all required paperwork accurately and on time, from processing orders to creating detailed sales quotes.
- Support the sales team with essential administrative tasks, ensuring smooth operations.
- Prepare and quote chargeable service work, including parts and labour, to keep customers informed of costs.
- Schedule installations and coordinate Service Technici...