Customer Service & Operations Rep

At Rapido Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry.

We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth.

Benefits

• $500 MXN punctuality bonus
• Extra shift bonuses for evenings or weekends
• Competitive salary + bonuses for evening and weekend shifts
• Ongoing training and career development

Responsibilities

• Respond to customer inquiries via phone, email, or chat
• Coordinate pickups, deliveries, and schedules
• Track & trace shipments, providing real-time updates
• Resolve issues with carriers and operations team...