customer service manager - retail

Job details

• Location: North York, ON M9M 2H2
• Salary: 50.00 per hour (40 hours per week)
• Terms of employment: Permanent, full time
• Education: Secondary (high) school graduation certificate

Experience

5 years or more

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Vape shop

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes, and the effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints, a...