Job Description
CUSTOMER SERVICE REPRESENTATIVEQUALIFICATIONS:- PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED.
- CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY.
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES.
- MULTITASKING SKILLS AND THE DETAIL-ORIENTED FOCUS REQUIRED FOR A FAST-PACED ENVIRONMENT.
- BASIC PC KNOWLEDGE, WORKING KNOWLEDGE OF WINDOWS OPERATING SYSTEMS, INTERNET AND MAINSTREAM WEB BROWSERS.
- BILINGUAL - ENGLISH/SPANISH A PLUS.SHIFT:TRAINING 8:00AM TO 4:00PM GDL TIME (1-2 WEEKS)SCHEDULE IS ASSIGNED AFTER TRAINING, COULD BE: 7AM-4PM / 9AM-6PM / OTHER COMBINATIONS (CHANGE WITH DAYLIGHT SAVINGS)SALARY AND BENEFITS:- MONTHLY BASE SALARY $*****- MONTHLY METRICS BONUS UP TO $5,100- $**** FOOD STAMPS- 4% SAVINGS STAMPS- 15 DAYS CHRISTMAS BONUS (INCREASES 1 DAY PER YEAR, UP TO 21 DAYS)- ALL OTHER LAW BENEFITS: VACATIONS...