Customer Service Data Analyst - KPI & Process Improvement

Johnson Controls in Apodaca, Nuevo León is looking for a Customer Service Analyst. You will manage sales orders and shipments, evaluate data, and monitor KPIs while supporting decision-making and process improvements.

The ideal candidate will possess a bachelor's degree and have 2–4 years of relevant experience with strong analytical and communication skills. Proficiency in Microsoft Excel and data visualization tools like Power BI is required.