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Nexus Staffing

Customer Service Bilingual

📍 Location
Mississauga, Ontario
⏰ Job Type
Full-time
📅 Posted
March 23, 2026
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Job Description

Overview
Our client a provider of automotive parts is seeking a dedicated and enthusiastic Customer Service Representative to join their team. This role is essential in providing exceptional service to our customers, ensuring their needs are met and their inquiries are resolved efficiently. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to work in a fast-paced environment. Candidates can be fluent in English and French.

Duties

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

  • Provide accurate information regarding products and services.

  • Assist customers with order processing, returns, and exchanges.

  • Maintain detailed records of customer interactions and transactions through data entry.

  • Collaborate with team members to resolve customer issues effectively.

  • Follow up with customers to ensure satisfact...

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