Center Source
Customer Service Associate
Job Description
Customer Service Associate
Center Source is the first BPO firm specializing in Crypto payment support, offering top‑tier customer service in cryptocurrency.
As a Customer Service associate, you will solve customer questions and complaints by acting as a trusted advisor. You will be the voice of the customer. Through chats, e‑mails, and calls you will record all customer interactions, provide accurate, valid, and complete information, and build customer trust during each interaction.
Role Overview
Handle customer inquiries and complaints via calls, chat, and email. Ensure accurate, valid, and complete information to provide a positive customer experience and build trust.
Essential Requirements
- Proficient in English (B2+ or Advanced)
- Comfortable using computers
- Strong service orientation
Why Join Center Source?
- Competitive salary and performance bonuses
- I...