Decathlon Hong Kong
Customer Service Assistant - Part-time (Kai Tak Store)
Job Description
Your Purpose
As a Customer Service Assistant, you will support our users in the checkout and service desk area — ensuring a fast, smooth, and helpful experience every time.
What You’ll Be Doing
- Greet users and assist with purchases
- Process payments, returns, and answer simple queries
- Prepare Click & Collect and online orders
- Help with product exchanges and size suggestions
- Support your team during busy weekends and holidays
Requirements
Who You Are
- Enjoy helping people and solving everyday problems
- Responsible, polite, and detail-focused
- Able to work at least 2 shifts per week, including one weekend
- No prior experience required — training will be provided
- Experience in customer s...