Job Description
Customer Service Analyst – Collins AerospaceDate posted: **********Location: Mexico (MX-BCN-MEXICALI-496 Calzada Manuel Gomez Morin #****, CALZADA)OverviewThe Customer Service Analyst is the principal customer contact for all orders and administration of customer sales orders, related information and processes from contract award through closeout and archive of the sales order.ResponsibilitiesPerform a variety of sales order entry and order administration support activities for customer accounts.Align available inventory with sales order line items to ensure deliverables are shipped and invoiced per Collins Aerospace and customer requirements.Maintain customer contact including correspondence concerning sales order status, order changes, and billing/receivables questions.Create and edit sales orders accurately and efficiently in SAP; create and send order acknowledgements to customer when required.Generate and distribute contract summaries when required.Ensure export policies and pr...