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hire / Customer Service / After-Sales Support Agent
Job Description
Tasks
Respond to customer inquiries via phone, email, or chat with professionalism and efficiency. Build long-term relationships by delivering personalized customer service. Provide technical support after sales and resolve issues related to products or services (technical support, follow-ups, troubleshooting). Enter orders into the internal system with speed and accuracy. Coordinate communication between departments to ensure smooth operations. Create and update product documentation (technical sheets, user guides). Manage promotional materials and coordinate their distribution to clients and for events. Occasionally intervene directly on the production floor to resolve issues quickly. Perform any other related tasks. Advantages
A stable daytime schedule that supports work–life balance. 4 weeks of vacation starting on day one (including sum...