Customer Sales & Service Representative

Brown & Brown is seeking a Customer Sales & Service Representative to join our growing team in Waterloo, Ontario Canada .

How You Will Contribute

• Responsible for the day-to-day account management of an assigned book of business, including but not limited to quoting and binding new business, processing policies/endorsements, issuance of certificates of insurance, claims reporting and follow up as needed, MVR, Auto plus and Hits reporting, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions in a timely manner.
• Provide proper risk management on client’s profile based on their need and ensure proper insurance coverage and limits are offered.
• Build courteous and successful relationships with clients, vendors, and carriers to improve client retention.
• Identify gaps in coverage and consult l...