Eastlink
Customer Sales & Service Consultant
Job Description
Join Eastlink: A Career That Connects
Work Location: Call Centre, Dartmouth, NS (On-site) or Remote (Work-from-Home)
Start Date: June 10, 2026
As a Customer Sales & Service Consultant, you will support customers through inbound calls while balancing service excellence with sales opportunities.
What You’ll Be Doing
- Answering customer inquiries related to billing, accounts, and services
- Identifying customer needs and recommending products, services, and promotions
- Assisting customers with upgrades and plan changes
- Resolving concerns efficiently while delivering a positive customer experience
- Meeting individual sales and performance targets
- Using multiple systems and tools to document interactions accurately
What You Bring
- Strong communication and active listening skills
- A customer-first mindset with the ability to confidently ...