Customer Relationship Officer

Key Result Areas (Key Performance Indicators): Sales Target Achievement Business Development Channel and Influencer Engagement Customer Service Network Management Commercial Transactions About the Role: Responsible for the achievement of agreed sales targets/ objectives for the defined location In charge of all local marketing activities for the location Responsible for all commercial transactions with the channel partners Responsible for achieving all network-related targets as assigned for the location (network expansion, product placement, etc.) Responsible for business development, influencer and channel engagement and professional pricing coordination Ensure that distributors/ contractors provide an appropriate service as per the service level agreement Network Management (Product Placement, range selling, etc.) Provide information on competitors activities (promotions, price changes, products, new dealer/store opening, new initiatives, market issues, etc.) Ensure c...