Job Description
Job Role CRE - Female Languages - Malyalam + English Job Summary: The Customer Relations Executive (CRE) is responsible for providing an exceptional customer experience by assisting clients with inquiries, managing their sales journey, ensuring customer satisfaction, and handling post- sales activities. The CRE plays a vital role in maintaining customer relationships and supporting the sales team in achieving showroom targets. Key Responsibilities: 1)Customer Engagement: Greet and welcome customers to the showroom, ensuring a positive first impression. Assist customers in understanding the features and benefits of the vehicles available in the showroom. Respond to customer inquiries via phone, email, and in-person visits promptly and professionally. 2)Sales Assistance: Support the sales team by facilitating test drives, providing product brochures, and explaining vehicle specifications. Guide customers through the vehicle purchasing process, from initial inquiry to final sale. Maintai...