Job Description
Eaton's Corporate Sector division is currently seeking a Customer operations specialist
**What you'll do**:
The Customer Operations Specialist serves as a central liaison between customers, sales teams, account managers, and internal operations.
Success in this role requires strong communication, analytical thinking, and cross-functional collaboration skills.
The specialist will also use CRM systems to manage renewal opportunities, analyze customer data, and support ongoing customer engagement.
The specialist will also use Customer Relationship Management (CRM) systems to manage renewal opportunities, analyze customer data, and support ongoing customer engagement, while also contributing to revenue growth by engaging customers in renewal discussions and identifying upsell or cross-sell opportunities
- Manage Customer Orders & Licensing: Review, validate, and process software orders; resolve discrepancies; coordinate license generation and ensure timely delive...