Job Description
Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote
Contract Management | Salesforce | DocuSign | Customer Operations
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.
This is an execution-heavy, ownership-driven operations role — not passive administrative work.
You will:
- Own contract data and contract execution workflows
- Drive contract completion through daily outreach and follow-ups
- Maintain CRM accuracy and reporting integrity
- Ensure contracts align with billing and recurring revenue operations
T...