Lightspeed Commerce
Customer Onboarding Consultant in Golf Tech
Job Description
Join Lightspeed as a Field Implementation Consultant and lead customer onboarding efforts in the Golf sector. Enjoy traveling to provide hands-on support in North America.
In this role, you'll report to the Team Lead and oversee the customer implementation process from initiation to deployment. You will utilize your technical knowledge and strong communication skills to manage customer onboarding effectively. Your goal will be to ensure satisfied clients through consistent interaction and timely project completions.
Key Responsibilities:
• Act as the implementation’s main technical contact
• Provide remote and onsite implementation support
• Manage onboarding tasks and timelines for customers
• Keep customers updated on their implementation status
• Collaborate with resources for hardware and software tasks
Requirements:
• 3+ years of experience in a technical support role
• Strong knowledge of the Golf In...
In this role, you'll report to the Team Lead and oversee the customer implementation process from initiation to deployment. You will utilize your technical knowledge and strong communication skills to manage customer onboarding effectively. Your goal will be to ensure satisfied clients through consistent interaction and timely project completions.
Key Responsibilities:
• Act as the implementation’s main technical contact
• Provide remote and onsite implementation support
• Manage onboarding tasks and timelines for customers
• Keep customers updated on their implementation status
• Collaborate with resources for hardware and software tasks
Requirements:
• 3+ years of experience in a technical support role
• Strong knowledge of the Golf In...