Customer Manager
Job Description
POSITION OVERVIEW
The Customer Manager will work with the Vice President of Sales to deliver objectives for key accounts including forecasting, budgeting, and ensuring that quality specifications and sales volumes are within target. The Customer Manager will set targets for volume, revenue, market share, new business opportunities, new item distribution, and implementation of corporate initiatives for assigned accounts and geography.
Partner with clients to train retail staff and/or identify training opportunities with product handling, cold chain management, product rotation, ripening practices, inventory control, and replenishment. The ideal candidate will develop and maintain strong client relationships and serve as the liaison between sales, sourcing, and operations. Additionally, the Customer Manager will work in a cross-functional and collaborative manner with internal departments to execute company objectives.