Woodbine-Entertainment
Customer-Focused Player Services Representative
Job Description
Enhance customer engagement with Woodbine Entertainment as a Player Services Representative. Create exceptional wagering experiences for guests through proactive support and assistance.
Woodbine Entertainment is seeking an enthusiastic Player Services Representative to provide outstanding service in a dynamic environment. You will interact with new and returning customers, helping them navigate betting options and engage in racing activities. Your role includes managing promotional materials, educating visitors, and ensuring a well-organized presence at events.
Key Responsibilities:
• Deliver excellent service to new and existing wagering customers
• Assist customers with types of bets and self-serve machines
• Organize and sell racing programs and merchandise
• Manage display materials and reconcile daily sales
• Provide first-level support on wagering equipment
Requirements:
• Outgoing and energetic personality
• Strong interpersonal and communication sk...
Woodbine Entertainment is seeking an enthusiastic Player Services Representative to provide outstanding service in a dynamic environment. You will interact with new and returning customers, helping them navigate betting options and engage in racing activities. Your role includes managing promotional materials, educating visitors, and ensuring a well-organized presence at events.
Key Responsibilities:
• Deliver excellent service to new and existing wagering customers
• Assist customers with types of bets and self-serve machines
• Organize and sell racing programs and merchandise
• Manage display materials and reconcile daily sales
• Provide first-level support on wagering equipment
Requirements:
• Outgoing and energetic personality
• Strong interpersonal and communication sk...