Bloor Street
Customer-Focused Café Team Leader
Job Description
Step into a vibrant café as a Team Leader. Manage staff operations, deliver outstanding customer experiences, and contribute to a warm community atmosphere.
In this role, you will be responsible for coordinating team efforts, ensuring high product quality, and maintaining store cleanliness. Your leadership will focus on training and guiding team members in customer service excellence while operating the café’s Point of Sale system. This position plays a critical role in building customer loyalty and enhancing store operations.
Key Responsibilities:
• Oversee team assignments and operational efficiency
• Deliver superior service to all customers
• Manage product quality checks and displays
• Accurately input customer orders in the POS system
• Ensure maintained hygiene standards and cleanliness
Requirements:
• 1–2 years of relevant café experience
• High School Diploma/GED or preferable college experience
In this role, you will be responsible for coordinating team efforts, ensuring high product quality, and maintaining store cleanliness. Your leadership will focus on training and guiding team members in customer service excellence while operating the café’s Point of Sale system. This position plays a critical role in building customer loyalty and enhancing store operations.
Key Responsibilities:
• Oversee team assignments and operational efficiency
• Deliver superior service to all customers
• Manage product quality checks and displays
• Accurately input customer orders in the POS system
• Ensure maintained hygiene standards and cleanliness
Requirements:
• 1–2 years of relevant café experience
• High School Diploma/GED or preferable college experience