Nexeo Plastics
Customer Experience Specialist at Nexeo
Job Description
Drive exceptional service as a Customer Experience Specialist with Nexeo Plastics. Manage end-to-end order processes while enhancing customer satisfaction and relationships across multiple regions.
This role is vital in ensuring a seamless experience for customers by managing order deliveries, effectively communicating updates, and collaborating with internal teams. As a Customer Experience Specialist, you'll focus on proactive communication and relationship management to meet company objectives in safety, compliance, and financial performance.
Key Responsibilities:
• Manage customer accounts for timely order deliveries
• Monitor inventory and proactively communicate updates
• Collaborate with teams to expedite orders and resolve issues
• Maintain Sales Order Management Report in SAP
• Enhance customer satisfaction through professional service
Requirements:
• Associate degree or relevant work experience
• Proven B2B customer service experience
• Familia...
This role is vital in ensuring a seamless experience for customers by managing order deliveries, effectively communicating updates, and collaborating with internal teams. As a Customer Experience Specialist, you'll focus on proactive communication and relationship management to meet company objectives in safety, compliance, and financial performance.
Key Responsibilities:
• Manage customer accounts for timely order deliveries
• Monitor inventory and proactively communicate updates
• Collaborate with teams to expedite orders and resolve issues
• Maintain Sales Order Management Report in SAP
• Enhance customer satisfaction through professional service
Requirements:
• Associate degree or relevant work experience
• Proven B2B customer service experience
• Familia...