Job Description
Customer Experience Associate - Oakville Main Branch (11.25 Hours/Week)
Requisition ID:
Join a purpose‑driven, winning team committed to results in an inclusive, high‑performing culture.
About the role
As a Customer Experience Associate, you are the face, character, and heart of our branches. Our priority is to help customers achieve their financial goals.
Key Responsibilities
- Take a proactive approach to discovering customers’ needs and listening to understand what they are asking for
- Process day‑to‑day transactions
- Contribute to the branch’s targets by identifying and fulfilling simple sales opportunities
- Serve as a technology expert, introducing clients to mobile banking applications and helping them manage their banking needs
What you will do
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’...