Job Description
Role: Customer Engagement & Product Lead – Self-Care Program
Location: Toronto ON, Hybrid (4:1), occasional travel required
Reports To: VP Customer Experience & Marketing
Type: Full-time
Overview:
Lifemark is on a mission to redefine what it means to heal—placing patients at the centre of everything we do. As we expand our Self-Care Bundle Program, we are looking for a passionate and strategic Customer Engagement & Product Lead to champion the continued growth and evolution of this important initiative. This role is perfect for a compassionate, driven self-starter with experience in customer engagement, retail product strategy, and service innovation. You’ll be helping us design and deliver thoughtful in-clinic and online experiences that inspire confidence, promote recovery, and support patients throughout their entire care journey—from initial assessment to ongoing maintenance and prevention.
Key Responsibiliti...