Customer Communications Specialist

BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.

Position Details

• Location: St. Joseph Main and Children's - Tampa, FL
• Status: Full-Time
• Shift: Varies
• Days: Varies

Responsibilities

• Serve as the initial point of contact for all BayCare Health System hospitals via hospital switchboards.
• Responsible for responding promptly to internal and external customer inquiries, transferring calls to appropriate areas, working through various emergency response codes/plans, scheduling customer appointments for various procedures and/or through various departments as well as resolving issues in an appropriate and timely manner.
• Ensure p...