SPINELLI TOYOTA LACHINE
Customer Communication Specialist at Spinelli
Job Description
Excel in customer service as a Customer Communication Specialist with Spinelli. Engage potential buyers via email and chat, tracking inquiries and managing customer interactions.
In this full-time position, you will play a key role within the CDAI team, responding to requests from the Spinelli websites. You’ll need to stay updated on promotions and vehicle features to communicate effectively with customers online. Your ability to document interactions will support sales teams and improve service initiatives.
Key Responsibilities:
• Respond to customer inquiries through email and chat
• Track and document all customer interactions
• Maintain knowledge of promotions and vehicle features
• Participate in events promoting Spinelli's services
• Suggest improvements for online customer service
Requirements:
• High school diploma with excellent communication skills
• Strong negotiation and problem-solving abilities
• Experience in a call center is an asset
...
In this full-time position, you will play a key role within the CDAI team, responding to requests from the Spinelli websites. You’ll need to stay updated on promotions and vehicle features to communicate effectively with customers online. Your ability to document interactions will support sales teams and improve service initiatives.
Key Responsibilities:
• Respond to customer inquiries through email and chat
• Track and document all customer interactions
• Maintain knowledge of promotions and vehicle features
• Participate in events promoting Spinelli's services
• Suggest improvements for online customer service
Requirements:
• High school diploma with excellent communication skills
• Strong negotiation and problem-solving abilities
• Experience in a call center is an asset
...