Customer Care/Support Specialist - Latam (Cancún)

AdriaScan is an integral provider of passport/ID scanning solutions in travel and hospitality industries. Since founding in ****, we have implemented our solutions for over **** customers across more than 120 countries worldwide. Our solutions are industry standard, and we are an approved supplier of passport/ID scanning solutions for some of the largest hotel groups such as Marriott, Hilton, Accor, and IHG. In line with the company’s success in the global market we are expanding our team.

New team member is required to work from office.

Your primary goal will be to keep track of all company customers and provide them with top‑notch customer service. Primary responsibilities will include:

• Making sure all customers are satisfied with our products
• Providing first level technical support
• Solving problematic customer situations in coordinat...