Customer Care Specialist - Work From Home

About the Opportunity

We help union members, credit union members, association members, and their families across Canada access permanent benefit programs designed to provide long-term protection. Our team focuses on making the process simple, clear, and supportive for working families.

As we continue to expand, we're looking for driven, people-oriented individuals who want a flexible remote career with training, mentorship, and growth potential.

What You'll Do

In this position, you'll meet with members and families virtually to walk them through their available benefit options. You'll provide clear information, answer questions, assist with basic documentation, and help create a positive experience from the first conversation through ongoing follow-up.

Your responsibilities will include:

• Meeting with members and families through Zoom
• Reviewing benefit programs in a simple and professional way
• Helping c...