Sonova Group
Customer Care Representative Winnipeg
Job Description
Deliver outstanding customer service as a Customer Care Representative with Connect Hearing Canada in Winnipeg, Manitoba. Engage with clients in person, via phone, and email to support hearing professionals.
Connect Hearing Canada is seeking a Customer Care Representative focused on exceptional service delivery. This role involves scheduling appointments and managing client accounts while collaborating with insurance companies. You will also assist with device cleanings and minor repairs, with comprehensive training provided to support your success.
Key Responsibilities:
• Provide service in-person, by phone, and via email
• Schedule appointments for hearing care professionals
• Maintain and manage client accounts effectively
• Collaborate with insurance companies for billing
• Assist with cleaning and minor device repairs
Requirements:
• Strong communication and customer service skills
• Willingness to work on accounts receivable
• Passion for helping ...
Connect Hearing Canada is seeking a Customer Care Representative focused on exceptional service delivery. This role involves scheduling appointments and managing client accounts while collaborating with insurance companies. You will also assist with device cleanings and minor repairs, with comprehensive training provided to support your success.
Key Responsibilities:
• Provide service in-person, by phone, and via email
• Schedule appointments for hearing care professionals
• Maintain and manage client accounts effectively
• Collaborate with insurance companies for billing
• Assist with cleaning and minor device repairs
Requirements:
• Strong communication and customer service skills
• Willingness to work on accounts receivable
• Passion for helping ...