Performance Food Group (New)
Customer Care Representative Bilingual Position
Job Description
Join Core-Mark as a Bilingual Customer Care Representative in Milton, Ontario, focusing on providing exceptional customer support. This position blends your language skills and customer service expertise in a contract role.
In this 12-month contract role, you will engage with customers in both French and English, addressing inquiries via phone, writing, and in-person interactions. Success in this position requires meticulous organization and the ability to channel inquiries effectively while ensuring customer satisfaction across all touch points.
Key Responsibilities:
• Handle customer calls and written inquiries effectively
• Provide detailed product and service information
• Assist with order processing and adjustments
• Document and track customer interactions
• Analyze and resolve customer account issues
Requirements:
• Minimum one year of call center experience
• Typing speed must meet 40 WPM minimum
• Fluent in both English and French
• Excelle...
In this 12-month contract role, you will engage with customers in both French and English, addressing inquiries via phone, writing, and in-person interactions. Success in this position requires meticulous organization and the ability to channel inquiries effectively while ensuring customer satisfaction across all touch points.
Key Responsibilities:
• Handle customer calls and written inquiries effectively
• Provide detailed product and service information
• Assist with order processing and adjustments
• Document and track customer interactions
• Analyze and resolve customer account issues
Requirements:
• Minimum one year of call center experience
• Typing speed must meet 40 WPM minimum
• Fluent in both English and French
• Excelle...