Performance Food Group (New)
Customer Care Representative Bilingual
Job Description
Join Core-Mark as a Bilingual Customer Care Representative in Milton, Ontario. This role needs proficiency in both French and English to provide outstanding customer support across varied channels.
As a Customer Care Representative on a 12-month contract, you’ll assist customers by answering inquiries and resolving issues. Your role will involve filing reports, processing orders, and conducting account research to ensure customer satisfaction. Applicants should bring a year of call center experience and demonstrate proven communication skills.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in-person
• Provide accurate pricing and shipping information
• Process billing adjustments and customer requests
• Maintain records and report any discrepancies
• Assist customers with the ordering process and product knowledge
Requirements:
• At least one year of call center experience
• Fluency in French and English
• Typing proficiency...
As a Customer Care Representative on a 12-month contract, you’ll assist customers by answering inquiries and resolving issues. Your role will involve filing reports, processing orders, and conducting account research to ensure customer satisfaction. Applicants should bring a year of call center experience and demonstrate proven communication skills.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and in-person
• Provide accurate pricing and shipping information
• Process billing adjustments and customer requests
• Maintain records and report any discrepancies
• Assist customers with the ordering process and product knowledge
Requirements:
• At least one year of call center experience
• Fluency in French and English
• Typing proficiency...