Customer Care Lead: Drive Service Excellence & Team Growth

Link-Worldwide is seeking a Customer Care Lead in San Juan del Río, Querétaro to drive top-tier service and manage a dedicated team. The role involves supervising daily operations, leading improvements, and effectively communicating within the team and with management.

The ideal candidate will have a Bachelor’s degree in logistics or business administration and 1-2 years of supervisory experience. Proficiency in English is required. This is an excellent opportunity to shape the future of customer service in a supportive environment.