Daktari Media Africa

Customer Care Executive

📍 Location
Kenya, Kenya
⏰ Job Type
Full-time
📅 Posted
February 25, 2026
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Job Description

The
Customer Service Executive will provide customer support, visitor reception, patient
intake and discharge duties.


Duties and Responsibilities:

  • Responsible for maintaining
    referral log
  • Performs basic inventory duties
    by monitoring front office supplies
  • Responsible for educating
    referral sources, patients, and employees on qualifications for service
    and 3rd party billing
  • Ensures to provide service for
    walk -in patients and walk -in equipment requests
  • Responsible for providing technical
    assistance to clients as required
  • Ensures questions and concerns
    are processed and communicated with patients and referral sources both verbally
    and in writing in a timely manner...
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