Linde plc
Customer Care Associate at Medigas
Job Description
Enhance customer experiences with Medigas as a Customer Care Associate. You'll manage phone referrals and support clients in accessing home oxygen therapy and related healthcare services.
Medigas, the healthcare division of Linde Canada, is seeking a Customer Care Associate to facilitate client referrals for home respiratory services. This role requires coordinating customer orders from both phone and walk-in clients while resolving inquiries. Your excellent communication skills will be vital in ensuring seamless account management and assisting the Territory Managers with inside sales as needed.
Key Responsibilities:
• Coordinate telephone referrals for client setup
• Receive and enter phone and walk-in orders
• Maintain accurate customer information and pricing data
• Support Territory Managers with inside sales duties
• Perform daily cash reconciliation and prepare deposits
Requirements:
• High school diploma or equivalent
• Minimum two years of custome...
Medigas, the healthcare division of Linde Canada, is seeking a Customer Care Associate to facilitate client referrals for home respiratory services. This role requires coordinating customer orders from both phone and walk-in clients while resolving inquiries. Your excellent communication skills will be vital in ensuring seamless account management and assisting the Territory Managers with inside sales as needed.
Key Responsibilities:
• Coordinate telephone referrals for client setup
• Receive and enter phone and walk-in orders
• Maintain accurate customer information and pricing data
• Support Territory Managers with inside sales duties
• Perform daily cash reconciliation and prepare deposits
Requirements:
• High school diploma or equivalent
• Minimum two years of custome...