Metlife
Customer Care Advocate
Job Description
Training type: In Person - Training Hours: 8:30-5pm EST Monday-Friday, 30-minute lunch (No time off planned during training until end of nesting.) • Onboarding: First 3 Days • Training Dates: 8/3/26 - 9/8/26 • Nesting: 9/9/26 - 9/22/26 After training hours: •An ability to work during the hours of operation of Monday-Friday 8:00am - 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs. • Schedules after training will be determined using ranking system based on performance in training. Temps will bid on available schedules that very throughout all hours of operation, 8:00am - 11:00pm EST. Ranking will be based on Progress Check scores and Behavior ratings. Experience Requirements: •Requires a high school diploma or equivalent is required. •1-3 years of experience in the field or in customer service role is preferred. Work under immediate supervision reporting to an immediate supervisor. Schedule and Internet Requirements: • Assignment is virtu...