NOVARES
Customer Administrator
Job Description
Main Missions
- 1 - Manage shipments
- Oversee the proper execution of shipments
- Liaise with customers and give advance notification of any anomalies
- Ensure coherence of the order book. If anomalies are detected, notify a senior manager
- Analyse late deliveries weekly
- Publish results every day, at the end of each week and at the end of each month
- Occasionally print out shipment preparation lists to give to the store keeper
- Manage stock by checking the various indices during modifications
- Order suitable transportation means
- Update the customer closure calendar daily
- Inform the logistics department or the customer in the event of a non‑compliance with production commitments, if there is a risk of delivery interruption
- 2 - Manage delivery calls
- Check that E.D.I. are correctly integrated
- Retrieve requests from the web