CRM Operator Specialist

The Ayn Rand Institute creates educational and community experiences that promote Ayn Rand’s ideas to a global audience. Our mobile app is a central channel for delivering courses, talks, and community features. We are expanding our team to strengthen and scale this platform.

CRM Operator Specialist

The CRM Operator Specialist is responsible for managing, optimizing, and advancing the organization’s use of CRM across marketing, sales, and service operations. This role balances advanced technical skills with operational execution, ensuring secure account management, robust data handling, and the integration of AI-driven workflows.

Key Responsibilities

• CRM Configuration & Customization: Set up and tailor CRM components (pipelines, properties, workflows, integrations) to align with business objectives and evolving needs.
• Data Management & Integrity: Maintain accurate, up-to-date data within CRM, performing regular audits, deduplica...