CRM MANAGER

Profile

Ensure an omni-personal Client’s seamless experience across channels and touch points in line with the brand philosophy. Be meaningful for each single Client. Welcome, Listen, Care, Pamper Clients in respect of the Human Privacy. Spread the CRM culture within the team in Switzerland putting customers first in each and every activity planned and launched, embracing the Brunello Cucinelli’s philosophy.

As CRM Manager for Switzerland, you will support the execution and continuous development of CRM and clienteling activities within the Country, acting as a key link between HQ guidelines and local implementation. In a refined and high-potential market such as Switzerland, you will embody a multifaceted role, combining operational excellence, analytical acumen, and a genuine sensitivity for elevated client experience. You will contribute to strengthening client relationships through thoughtfully curated actions, in-store and Casa Cucinelli experiences, and a me...