CRM Gaming Specialist

We are Kaizen Gaming, the team powering Betano and one of the biggest GameTech companies in the world, operating in 20 markets. We leverage cutting‑edge technology to provide the best experience to our millions of customers.

We are a diverse team of more than 2,700 Kaizeners from over 40 nationalities across three continents. #oneTeam and certified Great Place to Work. There’s no average day here – we’re ready to press play on potential.

Role Overview

The CRM Gaming Specialist will play a key role in driving localized product excellence by ensuring continuous alignment between HQ product roadmaps and local market needs.

Responsibilities

• Own and manage homepage planning in alignment with local CRM and commercial priorities.
• Collect and synthesize customer experience (CX) feedback, turning insights into actionable product or process improvements.
• Conduct competitive monitoring to benchmark features, promotions, a...